Privacy Policy 

Last updated: October 26, 2026 

1. Introduction 

Maza Hospitality ("we," "us," or "the Company") is a hospitality management company based in Santa Barbara, California, that operates and manages a portfolio of lodging properties. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By making a reservation, staying at one of our properties, or using our website, you agree to the practices described here. 

2. Information We Collect 

We may collect the following types of information: 

• Identification details such as your name, date of birth, and government-issued ID.

• Contact information such as your mailing address, email address, and phone number.

• Payment information such as credit card details and billing address. 

• Reservation details such as arrival and departure dates, property and room preferences, and special requests. 

• Information collected automatically through our website, such as IP address, browser type, and pages visited. 

• Any additional information you choose to provide, including feedback or correspondence.

3. How We Use Your Information 

We use the information we collect to: 

• Process reservations, payments, and check-in/check-out across our properties. 

• Provide and improve our services and guest experience. 

• Communicate with you about your stay, including confirmations and updates. 

• Respond to your inquiries and requests. 

• Comply with legal, tax, and regulatory obligations. 

• Send promotional offers or updates, where you have consented to receive them.

4. SMS/Text Messaging 

By booking, you authorize Maza Hospitality to send text messages with details regarding your reservation information and other offers. Message/data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out. 

SMS opt-in data and consent are not shared with third parties or affiliates. SMS consent is separate from, and not required for, any email communications.

5. How We Share Your Information 

We do not sell your personal information. The categories of sharing described below exclude SMS opt-in data and consent, which are not shared with third parties or affiliates under any circumstances. Subject to that exclusion, we may share your information with: 

• The individual property at which you book or stay, as needed to fulfill your reservation.

• Service providers who help us operate our properties, such as payment processors and online booking platforms. 

• Legal and regulatory authorities when required by law or to protect our rights. 

• Third parties in connection with a business transfer, such as a merger or sale of assets.

6. Cookies & Website Tracking 

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though some features may not function properly as a result. 

7. Data Security 

We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. 

8. Data Retention 

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements. 

9. Your Privacy Rights 

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its use. California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request its deletion. To exercise any of these rights, please contact us using the details below. 

10. Third-Party Links 

Our website may contain links to third-party sites, including online travel agencies and booking platforms. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies. 

11. Children's Privacy 

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it. 

12. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted with a revised "Last updated" date, and continued use of our services constitutes acceptance of the updated policy. 

13. Contact Us 

If you have any questions or requests regarding this Privacy Policy, please contact us at 805.586.0080 or email info@mazahospitality.com.